President & Chief Executive Officer
Sondra Norder, NHA, JD, joined St. Paul Elder Services as Chief Operating Officer and Administrator in the fall of 2010, and was named President and CEO in summer 2013.
Sondra graduated from the University of Wisconsin-Eau Claire with a Bachelor of Science degree in Health Care Administration, Magna Cum Laude, and has been a licensed Nursing Home Administrator since 2001. She also earned her Juris Doctor from Marquette University Law School and is a licensed Attorney with special interests in health law and elder law.
For the last several years, Sondra has also taught courses in Lakeland College's healthcare management undergraduate and graduate programs, and has also mentored many nursing home administration students who are pursuing their Nursing Home Administrator licenses, serving as a Preceptor for the students of her alma mater, UW-Eau Claire's Health Care Administration program. In 2015, Sondra was honored with the "Tomorrow's Leaders" award from the Catholic Health Association and was elected to the LeadingAge-Wisconsin Board of Directors, where she currently serves on the Executive Committee as Board Secretary. She is a member of the 2014-15 class of Leadership Fox Cities. In 2018, Sondra was elected to serve on the advisory board of the Center for Health and Aging Services Excellence at UW-Eau Claire. She also serves on the Performance Improvement Committee at St. Paul's sister organization, Holy Family Memorial Hospital, in Manitowoc.
Sondra is originally from Bear Creek, WI, where she attended St. Mary Catholic Grade School; she graduated from Clintonville High School. Sondra has one son, Brady, and lives in Appleton. In her spare time, her hobbies include golf, bird watching, fitness, baking, and, most importantly, engaging with Brady.
Sondra feels fortunate to have felt the calling to St. Paul Elder Services and knows this is where she is meant to be at this time in her life. As President and CEO, Sondra is committed to leading SPES in carrying on the progressive ways in which we have historically carried out the healing ministry of Jesus Christ.
Executive Vice President
Becky Reichelt, MS, CTRS, joined the St. Paul Elder Services team in December of 2008 and is currently the Executive Vice President. Becky graduated from the University of Wisconsin-LaCrosse with a Bachelor of Science degree in Therapeutic Recreation and a Master of Science degree in Management.
For over twenty-five years, Becky has developed a strong passion for caring for persons living with Alzheimer’s disease and related dementias which has been instrumental in leading Passages, SPES’ award-winning memory care continuum of services.
As the Executive Vice President, Becky feels blessed to facilitate collaborations both internally and within the community for the development and implementation of new programs, initiatives, and partnerships to enhance SPES’ person-centered culture and philosophy of care that ultimately maximizes the quality of life for those we serve.
Becky was honored with the Franciscan Ministry Award in 2015. This system award recognizes a senior level employee for loyalty, dedication, and commitment to the Ministry, within the organization and beyond.
She was also honored with the SPES (Selfless Pursuit of Exceptional Service) Award in 2016.
Becky currently serves as the Board President of the Fox Valley Memory Project and a Board Member of the Wisconsin Chapter of the Alzheimer’s Association.
Corporate Integrity Officer & Director of Human Resources/Volunteer Services
Kay has been with SPES since 1989. Prior to that time, she worked at Holy Family Memorial in Manitowoc, her home town. She joined SPES to assist in the coordination of human resources when St. Paul Home merged with Riverview Health Center and the staff were merged into one employee group.
Since that time, Kay has managed all human resources functions within the organization, including recruitment and hiring of staff as facilities and staffing needs increased. Today, SPES employs over 370 full and part-time associates.
As Corporate Integrity Officer, Kay is responsible for all aspects of quality assurance, corporate compliance, civil rights, and HIPAA compliance for the entire organization. She is also responsible to assure that an effective, comprehensive education program is established and available to all associates.
Kay was honored with the Franciscan Ministry Award in 2007. This system award recognizes a senior level employee for loyalty, dedication, and commitment to the Ministry, within the organization and beyond.
Kay also serves as the coordinator of Volunteer Services.
Chief Financial Officer
Brian re-joined the St. Paul Elder Services Team in December of 2018. Prior to this, Brian worked as the Chief Financial Officer at SPES from 2013 – 2017 and as the Team-Leader of Accounting at Holy Family Memorial, part of the Franciscan Sisters of Christian Charity Sponsored Ministries. We are very excited to have Brian back on our team!
Brian was born and raised in Francis Creek, WI and currently resides in the Village of Harrison. He holds a degree in Managerial Accounting from the University of Wisconsin Stevens Point.
Brian enjoys fishing, biking, and attending sporting events. Go Pack!
Director of Mission and Spiritual Care
Sister Delores, one of six children, was born on a dairy farm in Kewaunee, WI. She is a member of the Franciscan Sisters of Christian Charity. Sr. Delores had been a teacher for 38 years in Wisconsin, Ohio, and Kauai, Hawaii. She has her teaching degree from Silver Lake College and a Masters in Pastoral Studies from Loyola University, Chicago, IL.
Prior to working here, besides teaching, Sister Delores had been visiting and praying with the homebound in Whitelaw, Clarks Mills, and neighboring nursing homes. She likes to walk, garden, bake, write poetry, read, and visit family. Having grown up near Lake Michigan, Sr. Delores loves the water.
Director of Corporate Advancement
Laurie joined the St. Paul Elder Services team in July of 2008. Prior to that, she worked for another health care company for 14 years as the Admissions and Marketing Director. She was born and raised in the Stockbridge, WI area and is the youngest of 8 children.
Laurie attended the University of Wisconsin – Oshkosh and received her Bachelor of Science Degree in Psychology and Business Administration. She subsequently completed the requirements to become a licensed Nursing Home Administrator, and in addition to her corporate development duties, served as the Administrator at St. Paul Recovery Inn during its operation.
Laurie, her husband Dave, and their 2 children, Bailey and Sawyer, live in Stockbridge. Laurie, Dave, and his brother own the Gobbler’s Knob Supper Club and Bobbers, both located in the Stockbridge area. In her spare time beyond the businesses, Laurie enjoys reading and browsing book stores, going for long walks, and spending time with family, especially watching the changes in her children as they become involved in school, sports, and extracurricular activities.
Senior Director of Support Services
Corey was born and raised in Brillion, WI and is a 1996 graduate of UW-Stevens Point with a degree in Dietetics. He moved to Nashville in 1997 to complete a one-year internship at Vanderbilt University Medical Center to become a Registered Dietitian and returned to the Fox Cities in 1998. He started at an area assisted living facility but moved into acute care at Theda Clark, serving as the Coordinator of Nutrition Services for over four years. He joined the SPES Team as Director of Nutrition Services in the summer of 2003, and was named the Senior Director of Support Services in 2013, with oversight of the nutrition services, environmental services, emergency preparedness, information technology, and purchasing departments.
Corey resides in Kaukauna with his three children.
Megan Van De Hey, NHA, joined St. Paul Elder Services in June of 2017. She is the Administrator for St. Paul Home. Megan graduated from the University of Wisconsin-Eau Claire with a Bachelor of Business Administration, Health Care Administration. She became a licensed nursing home administrator in May of 2017.
Megan is originally from the area, having grown up in Wrightstown, WI. She attended St. Paul Catholic grade school and graduated from Wrightstown High School. Megan volunteered at a local nursing home throughout high school and began working as an activity assistant while attending UW-Eau Claire. During her last year of college she completed a year-long administrator in training practicum at Brewster Village in Appleton, WI. Megan enjoys biking, going up north to her family’s cabin in Wausaukee, WI, cooking, baking, and spending quality time with her family and friends.
Megan is grateful to be a part of St. Paul Elder Services. She has a great passion for health care and helping others. She believes in person-directed care practices and always putting the person first. She is excited to begin her career and grow with our organization.
Director of Environmental Services
Wes joined St. Paul Elder Services in early 2015 as Director of Environmental Services, having 8 years of previous experience in a similar role. Wes is passionate about quality work, preventive maintenance, and safety. He is originally from northern Minnesota and has three daughters and a dog. Wes makes his home in Sheboygan, and despite his Wisconsin residence, is still a die-hard Vikings fan.
Director of Rehabilitation Services and Managed Care Services
Lisa joined the SPES Therapy Team in 2004 as a staff physical therapist and was named Director of Rehabilitation Services in April, 2008.
Lisa is a Physical Therapist who received her BS from the University of Iowa and MS and Clinical Doctorate Degrees from the University of Osteopathic Medicine and Health Sciences. Lisa has extensive clinical experience and a special interest in the treatment of geriatric and neurological patients. Lisa enjoys teaching not only at the clinical level with students and peers, but also in the educational setting. Lisa currently holds an Adjunct appointment in the Department of Science at Fox Valley Technical College teaching Anatomy and Physiology.
Lisa is passionate about providing quality care and specialized services not only to the SPES family, but also to members of the community. Lisa leads her team to coordinate rehabilitation services for the Center of Rehabilitation Unit within St Paul Home. She also leads the team in providing many specialized services for the community, such as treatment of lymphedema, individualized aquatic therapy, Vital Stim for speech and swallowing, interactive metronome, stroke recovery, and myofascial release.
Lisa resides in Appleton and has two sons, Ryan and Jeff.
Director of Social Services
Diana has been the Director of Social Services since joining the St. Paul Team in 1993. She was raised in Berlin, WI and is the youngest of three children. Her mom, Julia remains living in Berlin. Her sister lives in Austin, TX and her brother in Madison, WI.
Diana received her Bachelor of Science degree in Social Work from UW-Oshkosh in 1991. She married Joel in 1992 and together they have two children, Justin and Stephanie, who keep both parents very busy. In her free time Diana enjoys family time, shopping, reading, playing and participating in sports, and watching “reality TV.”
Manager of Outreach Services
Keri joined St. Paul Elder Services in October, 1998, and since January 2015 has served as the Manager of Outreach Services, which includes Club Gabriel Adult Day Services, St. Paul at Home, and the St. Paul Life Enrichment Clinic and Transportation programs. Prior to this role, Keri served as a Therapeutic Recreation Specialist at St. Paul Home.
Keri graduated from Fox Valley Technical College with an associate degree in Occupational Therapy and is a Certified Occupational Therapy Assistant. Her continuing education has always focused on dementia care, person-centered care, and meaningful engagement. Keri is a member of the 2016-17 "I-Lead" leadership enrichment program sponsored by LeadingAge Wisconsin.
Keri lives in Appleton and has two daughters, Neceda and Seneca. She enjoys spending time with her family and friends, walking, camping, and golfing.
Clinical Director of Nutrition Services
Lisa joined St. Paul Elder Services as the Clinical Director of Nutrition Services in the fall of 2015. Lisa holds a degree in dietetics from the University of Wisconsin-Stevens Point and is a registered dietitian, with special training in geriatric nutrition. She lives with her husband, Jon, and daughters Lily and Nina in Howards Grove. Lisa is an avid runner, having run the Boston Marathon and numerous other races and events.
Director of Nutrition Services
Laura joined St. Paul Elder Services in April of 2018 as the Director of Nutritional Services. Laura received an Associates degree in Psychology from Bay De Noc Community College in Escanaba. She is a strong operational leader in nutrition, with a forward thinking view of diverse restaurant and food operational experience. She is recognized for her ability to build a team, reduce operational cost, and streamline processes that enhance great value to the organization. Laura has a love for organic nutrition, with finding the value in food as fuel. She believes in building our local agriculture organically and supporting our surrounding producers and businesses.
Laura was born and raised in the Upper Peninsula of Michigan and graduated from Carney-Nadeau High School. Laura and her husband, Eric, reside in Green Bay with their three furr-kids (2 dogs and a cat). Laura enjoys running outdoors, gardening, theater, and spending time with her nieces and nephews.
Hannah Schad, McCormick Administrator, joined the St. Paul Elder Services, Inc. family in June of 2011. She is a Board Certified Activity Professional.
Hannah is originally from the St. Croix County, WI area and comes from a family of ten children. She grew up in the country on a hobby farm, thus began her love for nature, animals, and healthy living. Hannah graduated from UW-Stevens Point after studying Art, Biology, and Psychology. She later studied Art Therapy at Mount Mary in Milwaukee.
Hannah relocated from Sheboygan to Ashwaubenon in 2010 and is enjoying the process of getting to know the Fox Valley area. She resides with her husband and their two sons, Corwin and Gideon. They also enjoy having a family dog. She loves to travel, read, crochet, and play cards/games.
Hannah’s focus is to foster quality, value, and enjoyment in the lives of the people she cares for. She has a passion for working in the long-term care field.
Director of Therapeutic Recreation - St. Paul Home
Josie Troullier, CTRS, joined the SPES team as the Director of Therapeutic Recreation and Volunteer Services in March of 2020. She graduated from the University of Wisconsin- La Crosse in 2018 with a Bachelors of Therapeutic Recreation. Josie is certified through the National Council for Therapeutic Recreation Certification and continues to educate herself on the benefits and new interventions used in Therapeutic Recreation practices.
Josie has experience working among many populations including a variety of physical disabilities, mental illnesses, and intellectual disabilities, but her true passion is working with older adults in a long-term care setting.
Josie resides in Manitowoc, close to her family. She enjoys reading, staying active, spending time with her family and friends, and traveling.
Director of Nursing
Laura Weber, RN DON-CLTC, joined SPES in October 2019. Laura has worked in Long Term Care for the last 18 years, graduating with her nursing degree in 2006. For the past eight years, she has been a Director of Nursing and has a passion for helping others and working with people living with Dementia. She received her certification as a Director of Nursing in Long Term Care in 2015.
Laura and her two daughters, Madilyn and Tatym, live in Manitowoc. In her spare time, she enjoys watching them play hockey and train in taekwondo.
Executive Assistant and Development Coordinator
Mandy joined St. Paul Elder Services in the fall of 2014 as Executive Assistant to the President and Development Coordinator. Mandy holds an Administrative Professional Degree from Northeast Wisconsin Technical College and has several years of experience in fundraising, event planning, public speaking, and development.
Mandy was born and raised in Door County, WI and currently resides in the Fox Valley area. She is married to husband, Justin, and they have three children. Mandy enjoys spending time with her family, volunteering in her church, and being outdoors - boating, motorcycling, camping, or bicycling!
Executive Assistant and Development Coordinator
Annie joined St. Paul Elder Services in the summer of 2018 as Executive Assistant to the President and Development Coordinator. Annie is earning her Administrative Professional Degree from Fox Valley Technical College and has an experienced background in administration, development, and customer service. She and Mandy job-share their role.
Annie is from the Northern Door County area and moved to the Fox Valley in the spring of 2017. She enjoys spending time with family and friends, volunteering at a local homeless family shelter, advocating for Foster Children, trying new coffee shops and biking.
Health Care Administrative Intern
Kennedy joined St. Paul Elder Services as an Administrative Intern in June of 2020. She is currently a senior at the University of Wisconsin-Eau Claire, where she is working on completing her Bachelor of Business Administration, Health Care Administration.
Kennedy is originally from Reedsville, WI, where she attended grade school and graduated high school. Kennedy volunteered at an assisted living facility with her church while she was in high school. She then began to work there as a Personal Care Worker during her summer after her first year of college. This experience helped her find her passion for working in healthcare and caring for others.
Kennedy resides in Reedsville with her family. She enjoys reading, spending time with her family and friends, playing volleyball, and going up north to her family’s cottage.
While she's not exactly part of our Leadership team, “Harvestime’s Liberty Bella,” AKA “Bella,” is Miss Popular around here, so we couldn't resist including her. Bella made her new home at St. Paul Elder Services in September of 2015 at just 7 weeks old. She is a pure-bred Golden Retriever from Harvestime Kennel in Menasha. Her parents are both certified therapy dogs, and in November 2018, she passed her exams to become certified as a Therapy Dog and Canine Good Citizen as well so that she can follow in their footsteps. Sondra Norder, our President & CEO, is Bella's "main human" and is therefore her certified therapy dog handler. During the day, Bella spends time with a number of employees and volunteers making visits to residents and tenants, getting exercise and play, and napping. In the evening, she can be found in her pen area within our Center of Rehabilitation. Bella loves tennis balls, belly rubs, and peanut butter, and is an extremely gentle, eager-to-please companion who brings immeasurable joy to the St. Paul community.